openInsight: Neil White on leading a technical team during COVID-19

COVID-19 provided some unique challenges to businesses, including LSD It was a pandemic in far-off places for a short while but in March 2020, COVID-19 made landfall in South Africa, forcing the country into lockdown. The way our world used to work is gone for now, where simple functions like on-site technical support or customer meetings became a risk seemingly overnight. Many companies were caught in the chaos of not being prepared to operate remotely. There were some businesses that relied on a physical presence in order to operate, but others could function fully-distributed - [...]